EazyChat Review (2026)AI Website Chat From $29.99 per User
By Daan Haket · Researched and written with an AI assistant · who does what
Pricing is per user, so a team of five pays five times the plan price.
small businesses that want an AI chat on their website and social channels that answers routine questions around the clock and hands over to a person with the full conversation.
you have many agents but low chat volume, since per-user pricing adds up, or you need a long-established help desk with a large integration catalogue.
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Pricing (2026)
✓ Pricing re-verified 4 Nov 2026
EazyChat charges per user per month, and every plan includes AI, unlimited human chats and a 15-day free trial, with no long-term contract. Launch costs $29.99 per user a month for 100 AI conversations a month, 1 website with 1 multilingual widget, a website scan, Shopify and API integrations and basic analytics. Pro costs $59.99 per user a month for 1,000 AI conversations, 3 websites and widgets, advanced analytics, AI ticketing and the EazyDesk help desk.
Infinity costs $79.99 per user a month for 20,000 AI conversations, unlimited websites and widgets, AI Advisor insights and priority support. If you need more AI capacity in a busy month, add-on packs cost $29 for 1,000, $69 for 5,000 and $129 for 20,000 extra AI conversations. The page does not say whether the AI quota is per user or per workspace, or whether the trial needs a card. Plans change — always verify the live price on their site.
Category context: Customer Support. Across the 15 tools in this category that we researched with a public US-dollar price, the median entry price is $20 a month (lowest paid plan as listed, per seat where the vendor prices per seat). EazyChat’s entry price of $29.99 a month sits above that median. Compare pricing conditions in the Software Cost Atlas →
What the pricing page doesn’t say
Launch includes only 100 AI conversations a month. The pricing page does not define in its plan text whether the AI quota is per user or per workspace, nor whether the trial needs a card. EazyChat is a young product from Smartsoft Solutions LLC with little public track record yet.
What EazyChat does
AI chat for websites, WhatsApp, Instagram, Messenger and email that answers routine questions around the clock and hands over to your team with the full conversation, with tickets and voice in the same ecosystem.
Pro once AI handles real volume
Launch's 100 AI conversations a month is enough to test the bot on one website, not to run support on it. Pro is the realistic plan for a business that wants the AI to answer most chats: ten times the AI conversations, 3 websites and the EazyDesk ticketing. Infinity is for high volume; at $20 more per user than Pro it brings 20 times Pro's AI conversations. Because pricing is per user, count your seats before you compare.
How to actually use EazyChat
Start the 15-day free trial on eazychat.io. Let the website scan read your site, add PDFs or product information and your own instructions, then put the widget on your website. Ask it the questions your customers ask most, about prices, availability and policies, and check where it hands over to a person. Connect the channels you use, such as WhatsApp, Instagram, Messenger or email, and decide who on your team takes over chats.
Before the trial ends, look at how many AI conversations you used and pick the plan that covers that volume.
Distilled from EazyChat's own pages: the pricing page and the homepage, read on 4 November 2026. EazyChat is an affiliate partner of ours through Awin. We have not used the software ourselves.
EazyChat vs Tidio, side by side
Each column shows the vendor’s own published entry price, read on the date shown. Entry prices can cover different services or units, so check what each one buys. We do not average them into a score.
Both names above are affiliate links: we may earn a commission if you sign up, at no extra cost to you. Neither changes what this table says.
The natural comparison is Tidio — Tidio is in our dossiers as an established live chat with an AI agent: on 10 October 2026 its Starter plan was $29 a month for 100 billable conversations and 10 seats. EazyChat starts at a similar $29.99, but per user, with 100 AI conversations and unlimited human chats.
Frequently asked questions
How much does EazyChat cost?
Read on 4 November 2026: Launch $29.99, Pro $59.99 and Infinity $79.99, each per user per month, with 100, 1,000 and 20,000 AI conversations a month.
Is there a free trial?
Yes, every plan starts with a free 15-day trial, and there is no long-term contract. The pricing page does not say whether a card is needed.
What if I run out of AI conversations?
You can buy extra packs without changing plans: $29 for 1,000, $69 for 5,000 or $129 for 20,000 extra AI conversations.
Are human chats limited?
No. Every plan includes unlimited human chats; only the AI conversations have a monthly quota.
Is this a hands-on review of EazyChat?
This is a researched assessment, not a hands-on test — where we've used a tool ourselves, we say so explicitly. We name what each tool is good and bad at, and we earn a commission only if you sign up, at no cost to you.
- Read 2026-11-04 on eazychat.io/pricing.html, US dollars.
- A dated screenshot of that pricing page, kept on this site as the receipt.
Others in this category
Reviewed customer support tools that share ground with EazyChat — comparable in what they do, not drop-in swaps:
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